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Turnaround
Restoring an organization that has drifted, stalled, or fractured.
Turnarounds are usually described as financial exercises. They are actually listening exercises. The information you need is already inside the building. It is just not on the P&L.
The Operating Lens
How exceptional operators approach turnaround.
Questions worth sitting with
- 01What does the field or floor know that leadership does not?
- 02What is the cash runway, honestly, in weeks?
- 03Which three things must stop this month, regardless of politics?
- 04Who is the strongest person still here, and are they aligned with fixing this?
Signals you may be here
- 01Financial reports arrive later every month.
- 02Good people have stopped raising concerns.
- 03The same customer complaints have persisted for a year or more.
- 04Leadership meetings focus on blame rather than action.
Practical starting points
- 01Build a 13-week cash forecast and make the whole leadership team read it weekly.
- 02Ride with, sit with, or shadow front-line employees for 30 days before making major changes.
- 03Pick one clear signal of progress and communicate it every week.
Featured Operators
