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Decision Making
The frameworks and instincts operators use to move forward with incomplete information.
Operating is a series of decisions made faster than the data allows. The best operators develop reliable ways to decide, then commit, then learn.
The Operating Lens
How exceptional operators approach decision making.
Questions worth sitting with
- 01Is this decision reversible or irreversible?
- 02What would I need to know to be one degree less uncertain, and can I find it out today?
- 03Who owns this decision, and does everyone in the room know that?
- 04What is the cost of waiting a week versus deciding now?
Signals you may be here
- 01The same decision has been on three consecutive agendas.
- 02You are gathering more data because deciding feels uncomfortable.
- 03Your team has stopped bringing you real decisions.
- 04Everything requires your approval, so nothing feels urgent to them.
Practical starting points
- 01For every recurring decision, name the single owner.
- 02Split decisions into reversible (decide fast) and irreversible (sleep on it).
- 03End every meeting by naming the decision, the owner, and the deadline.
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