The Archive
Interviews
Every conversation in the Operating Class archive. Filter by topic, industry, or format.
Filter
6 results
manufacturing
The Second-Generation Operator's Playbook for Not Breaking What Works
A conversation on succession, patience, and why the shop floor is the only spreadsheet that tells the whole truth.
Marta Ellison
Ellison Precision Machining
18 min
construction
Buying a Company That Almost Failed, and What the Field Told Him
A conversation on turnaround, trust, and why the estimator is the CEO of the job.
Andre Okafor
Bridgetown Construction Group
16 min
restaurants
Why Priya Raman Closes on Mondays and Publishes Her Payroll
A conversation on hiring, standards, and why restaurant work should not require destroying the people who do it.
Priya Raman
Common Table Hospitality
14 min
healthcare
The Independent Doctor Who Turned Down Three Health Systems
A conversation on independence, partnership design, and why compensation is culture.
Dr. Jonah Reyes
North Ridge Family Medicine
15 min
technology
Bootstrapping to $28M ARR Without Selling a Single Share
A conversation on pricing, apprentice hiring, and why boring software wins boring markets.
Rae Chen
Cadence Software
17 min
automotive
How a Third-Generation Auto Shop Tripled Revenue and Cut the Workweek
A conversation on family business, compensation design, and selling certainty in a low-trust industry.
Miguel Serrano
Serrano Family Automotive
13 min
